In Our Client's Words:
"Incredibly knowledgable about Marin's housing stock, both what is on the market and off, Vance & Anna truly set the standard for excellence in real estate. They know their cities & towns, know schools & parks, know trends in neighborhoods and areas. They were able to help us find just the right house and guide our decision in a kind, thoughtful, and resourceful way. Every house-viewing trip was enjoyable, they took our children into consideration in a wonderful way, and they listened to our wish list and then presented us options we hadn't even considered, all resulting in a great buy. I wouldn't want to buy a house in Marin without them!"
Stacie Grant, Novato
"Having just moved into the home you helped me purchase over three years ago, I wanted to thank you, thank you for your invaluable guidance and perseverance. The days, weeks and months of offers, counter offers and bidding “wars” in a roller coaster of a market, you actually made fun for me. Your steady, relaxed, personable way of handling both this purchase and a previous sale under difficult circumstances demonstrates your genuine care for those your serve and your professionalism. You were always there to answer my calls. You took care of all those details. I really felt like you were my partner. Trust is a powerful thing! I’ll never forget the day I came home from work to find you “sprucing up” the yard! And, as the years have gone by, you still call just to say hi. Most Amazing! Thank you so much."
David Brunhofer, Petaluma
“Vance and Anna were friendly and first class realtors from beginning to end. They offered extraordinary service with great attention to detail and excellent communication despite the long distance. They had the expertise to guide us in the process of making an offer so we got the house without leaving any money on the table. They were true advocates for us in a multi-bid situation; I believe there were eight other bids. All of this was in stark contrast to our experience with the realtors down in Los Angeles. We can't recommend Vance and Anna highly enough. As a team they bring an extraordinarily strong combination of hospitality, practical knowledge and savvy. They are people of excellent character and integrity. We would recommend them, without hesitation, to anyone looking to buy or sell a house in Marin.”
Faithfully,
The Rev. Christopher and Chloe Martin, San Anselmo
"My wife Clara and I are just settling into our new home after a very long 8 month search for a property that would fit our somewhat complicated set of needs and criteria. We are writing now to express our deep and profound appreciation of the attention, advice, professional opinions and perspective(s), continual good nature, optimism, kindness and understanding that Anna and Vance Frost have demonstrated throughout our quest for our new home. Their timely, knowledgeable and very organized manner of following up on potential properties and providing information in the full spectrum of features, services/inspections and potential concerns is nothing short of amazing. They are very well informed in all areas of Marin and were an invaluable resource in recommending individuals that could provide reliable and detailed specifics in their expertise. Above all, Anna and Vance’s honesty, patience and flexibility allowed us to quickly develop a confidence in them as collaborators in the difficult task of finding our home to be. These personal qualities removed an element of anxiety that others in the market place sometimes experience. This we are very thankful for and can only imagine that their colleagues most probably benefit from observing their personable nature as well as their notable business practices. We have and will continue to highly recommend Anna and Vance with confidence, to friends, colleagues and acquaintances that are entering the real estate market either to sell or purchase. Our experience, with the guidance and expertise of Anna and Vance Frost has been exciting, gratifying and ultimately successful in finding a property to continue to grow our family and pursue our future hopes and dreams."
Sincerely,
Kirk and Clara Gray, Novato
This letter is to let you how much we appreciated the services of Vance and Anna Frost for the sale of my mother’s home in Healdsburg. Vance and Anna were invaluable when my mother’s health issues required us to sell her home quickly – a task complicated by our inexperience and our stress level. Vance and Anna were there every step of the way. They prepared detailed market analyses and helped us decide how best to sell the house. They mapped out a timeline to prepare the house for sale and helped us stick to it! They provided advice on cleaning and repair work; staged the house and garden area; and literally pitched in on countless occasions. As I said, it was a very stressful time and Vance and Anna were always there for us -- not only for all of the myriad details and questions that naturally arose, but for moral support as well. Knowing we could count on them to answer all of our questions, address our concerns, and lend a hand whenever needed was a great relief. They truly went above and beyond the call of duty and facilitated the sale of my mother’s home quickly…AND they made it as painless as possible for my family. We highly recommend their services to any buyer or seller. They listen, they care, and they will make it happen. We would be happy to share our experience with any prospective clients.
Thank you!
Kevin C. Green & Family, Healdsburg
We began the process of purchasing a home by telling Vance and Anna that we wanted to start browsing and were not in a hurry to buy. They were willing to begin the search with us and were available whenever we had time to look. We were immediately hooked up with the internet so we could look on our own and they were willing to look at anything in which we expressed an interest.They gave usa notebook which they added to each time we went looking which helped considerably as we compared properties. What I liked most was how calm and accommodating both the Frost's were. This was especially helpful when we chose a home and started the purchasingprocess. Their knowledgeallowed us to ask all manner of questions and at points along the way when one of us got freaked, they were always available toreassure us. Their "non-anxious presence" assisted us to buy our home with the minimum of stress. These words don't begin to express our appreciation for both Vance and Anna. We felt supported and understood all along the way. They assisted us with every aspect of our purchase including bringing a wonderful lunch on moving day. No one could top them in our opinion and we have already told many of our friends about them. As I look back on the last few months, the best way to describe it is that Anna and Vance walked us through the process with competence and ease. grateful for all that they did for us.
Sincerely,
Sam & Barbara Alexander, Fairfax
"I wanted to let you know what a great job Anna and Vance Frost did in helping us sell my deceased in-laws home in San Anselmo. Their understanding of the conditions of the market and how to best present the property allowed us to sell the house in a matter of days at a price well above our expectations with several attractive back up offers at the ready!"
Clay B. Lifflander, NYC
Vance & Anna helped us find our house in Fairfax and then also helped sell it. They guided us thorough every step of the process and went above and beyond what was expected. They were extremely giving of their time. If you need an agent in Marin we wanted to let you know that you couldn't go wrong with Vance & Anna.
Jay & Lori Buckley, Former Head of San Domenico Middle School
"This letter is to express my appreciation for the professional services I received from Vance and Anna Frost in selling my property in San Anselmo. I contacted Vance and Anna after receiving their business card. My home in San Anselmo had been rented, the tenant had moved, and I had come to the decision that I would not be returning to California. Vance and Anna arranged a time for us to meet. At the first meeting I knew I had made the right decision in selecting them and your firm. They were well prepared, had evaluated the market and my house, and laid out a plan as to what was needed to market and sell the property. As I was a “long-distance” seller I was unsure as to how the sell would progress. I believe Vance and Anna could not have been more competent and professional. They arranged every step of the transaction. Almost all of the transaction was completed via telephone, email and FAX. I am a very satisfied client and recommend Vance and Anna Frost without reservation. Thank you, and your firm, for providing superior service."
Delores A. Sanford, Reno NV
“ I had never sold my home before and was unsure of how to go about it. But when I contacted Vance and Anna Frost all my concerns evaporated. From our first conversation until I signed the final papers, I was clearly associated with professionals who anticipated my every question. Rather than a stressful process, they made it more of an adventure - especially since it was a major change in my life. I actually enjoyed every minute - as emotional as it was to sell after 15 years - from pricing the property to staging the house to discussing the offers. I would recommend them to anyone, and will use them myself in the future.”
Peter Kilkus, Former Mayor and Council Member, San Anselmo
“Anna and Vance are the best…..!!!! There were certainly a few ups and downs in the sale of my home but they were professional, kind and did everything possible to make the sale to my advantage and satisfaction. Unlike other real estate transactions with which I have been involved, there was not a moment when I wondered if I was being well served by the agents" … "Congratulations to Frank Howard Allen for having agents with such integrity.”
Barbara Lee, Executive Director: Image for Success, San Anselmo
“The purpose of this letter is to let you know what an exemplary job Vance and Anna Frost did in the sale of my mother's house. It was such a pleasure to work with both of them as they knew just what to do to facilitate not only the house's sale, but to make the entire process run as smoothly as possible. Vance and Anna were ever so kind and understanding regarding my difficult personal situation as they took over handling many of the finer details of the move and the house's sale. They had a team of people in place to take care of everything from cleaning, to repair, face lifting, staging and even moving. Their staging and repair recommendations made a significant impact on the appeal of the house. I never knew the hardwood floors could look so good! Basically, Vance and Anna "were there". Not only were they there, but they were cheerfully there. I believe that in this day and age, that is saying a lot to be as reliable as they were and to be as understanding as they were. They make a wonderful team and it greatly relieved my mind to know that the sale of my mother's house was in such capable hands. In conclusion, my experience working with Vance and Anna was entirely pleasurable. They are certainly a credit to your organization as they go the "extra mile" to provide considerate, professional and compassionate service.”
Sincerely yours,
Hollis Otterson, San Anselmo
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